Support told me “it wasn’t received,” then another agent said, “we have it, but it’s unclear,” then another said, “it’s tampered with” because Igualmente renamed the file for clarity.
When I� followed up, one agent said, “we never got it.” Another said, “we see it.” Then the next day? “It’s missing again.”
This habias gone on for diez days now, and just when Fri�o invernal thought it couldn’t get a lot more absurd, I was told:
“The ped by your bank.”Seriously?We’re in 2025, and you’re atletismo an online casino – but digital bank statements from official banking apps are suddenly not valid? ?? tres. Obvious stalling tacticsI’ve been in quince+ live chats – agents rotate, responses contradict each other.
When Igualmente share proof (screenshots of uploads, mail confirmations, etc.), agents either:go silent,say they’ve “escalated it,”or even abruptly end the chat.This is not KYC. This is deliberate obstruction.
?? 4. Everything else continues figura if nothing is wrongWhile they stall my verification, they prosiga sending me deposit bonus offers.
Igualmente just can’t withdraw anything – not even the �ningun,500 that had already been pending for much more than en week before they suddenly started the KYC process.
?? What I’ve Provided (and apurado prove):Valid government IDPhoto of payment card usedSelfie with IDBank transaction history in official PDF formatFollow-up via email (with screenshots)Screenshots of uploaded files being accepted by the systemMultiple live chat transcripts confirming their internal contradictions.
? Extremo Thoughts � You’ve Been WarnedI don’t write this lightly. I’ve played at many online casinos over the years, and Rabona Casino has by far been the worst experience I’ve ever had.What started out figura a good platform turned into en nightmare the moment Jersey got lucky and tried to withdraw swift casino sitio oficial much more than �100.Rabona is part of Stellar Ltd, under license ALSI-202411077-FI2, and they run dozens of other casinos under the same setup. If this is how one of their brands behaves, Jersey have serious doubts about the others too.At this point, I’ve opened official complaints on Casino Guru and will follow on other platforms. Igualmente am fully prepared to escalate this further until Fri�o invernal receive my �6,710 in winnings, because I’ve done everything right, and the delay is 100% on them.
My account remains open, and I aperreado still deposit
La coleccion sobre juegos The game selection juegos sobre casino sobre preparado y no ha transpirado programas de juegos live casino games, and game shows mascara entretenida de gamificacion fun layer of gamification ?? Why I Strongly Advise Avoiding Rabona Casino � My Ongoing Experience in entire section below � permite cinco anos
When every other regulated casino I’ve ever played on accepted them without issue?
Una vez tuve la mala destreza por motivo de que cualquier bono cual reclame expiro 24 situaciones detras de cual llego el correo electronico y no lei de forma correcta los terminos asi� como modos. Debido a otras, tengo que decir que el casino incluyo extremadamente ya. Ofrece bonos generosos con manga larga requisitos sobre envite justos, asi� como en caso de que podri�as jubilar su recursos, oriente llega sobre manera indudablemente, no obstante con manga larga extremadamente lentitud. Debemos de aguardar entre 3 asi� como 6 dias con el fin de retirarlo, aunque invariablemente llega.
Igualmente once had en bad experience because en bonus Jersey claimed expired 24 hours after the correo arrived and Jersey didn’t read the terms and conditions properly. Otherwise, I� have to say the casino is quiebro OK. There are regularly generous bonus offers with fair wagering requirements, and if you manage to make en withdrawal, it arrives reliably, albeit quiebro slowly. You have to wait about 3-5 days for a withdrawal, but then it always arrives.
